Kirsty

Sales Viagra Anyone?

Sales Viagra Anyone?

The second realisation I had concerning confidence was that in some instances it was not just a lack of confidence that was affecting people. There was a whole bunch of things thrown into the mix. One, I would like to talk about is this.....Imagine you're a great sales person or business owner, you are fabulous at building rapport and therefore receive a lot of repeat and referral business.

What might you have to be fearful of? What may affect your confidence? The PRESSURE, the pressure to perform and to produce a fabulous result for your client which in this current climate may be a bit like pulling a rabbit out of a hat. The pressure of their expectations for you to perform as you always had in the past may be too much. The pressure of providing them with a fantastic result. If this sounds familiar, what can you do about it? Firstly, recognise the situation, be aware that you are not the market. Secondly, don't take it personally ...easier said than done, I know. It's important that you care and connect with your client, that  you have empathy and understanding for their situation but you must not take it on board as your own problem. Above all else, tell the truth about the situation, protecting them from the truth will not help them in the long term. They need to have all the facts to make an educated decision and this will build trust. They will know that no matter how difficult, you will always tell them the truth and lastly remind them not to shoot the messenger!
Last Updated on Wednesday, 15 April 2009 22:07