Kirsty

Malcolm Gladwell live in Santa Barbara shared wisdom on....

Malcolm Gladwell live in Santa Barbara shared wisdom on....
I had the pleasure of hearing Malcolm Gladwell speak last night and I wanted to share some of what I heard. I can only hope the message comes through quite so eloquently. He started by saying he wanted to discuss the concept of 'are we moving on from the global financial crisis without fully extracting the lessons' and he went on to cover in detail what he believes to be the disease of experts ‘over confidence’ or what he technically refers to as ‘mis-callabration’ which can lead to the demise of experts (such as the wall street bankers) when they become blind to the facts of the world around them. They no longer see reality as it is. Unlike incompetence ‘the disease of idiots’. Experts have the ability to screw up on a monumental level and affect us all. There were several questions asked around how then do we find the balance? of being an expert and confidant but not being afflicted by overconfidence, as in many roles for example doctors and army leaders are required to be over confidant, it is necessary and we look to them expecting them to be certain.
 
I asked the question can we avoid this as we become more successful or is it inevitable and has Warren Buffett for example avoided this. He commented that it could be avoided. ‘The key to optimal success is to remain marginally deluded. To keep yourself in a place where your nicely deluded rather than pathologically deluded’. Expert bridge players he said are the best in the world at not becoming over confidant. As they receive steady accurate constant feedback. Feedback is one of the most important tools to remaining humble, never thinking you know it all. We need to understand that mistakes are part of the process of success and are a never ending part of life. He seemed to agree that Warren was a good example of someone who had not succumbed to over confidence. He has been able to achieve such balance. The key qualities he discussed were; remaining humble, remembering your roots, gaining regular feedback so you stay connected and know your humanness. Having people in your world that disagree with you so your ego stays in check and doesn’t blind you. I could have listened to him all night long and took pages of notes! and of course got my book autographed. Follow him through his website www.gladwell.com
Last Updated on Tuesday, 30 March 2010 08:13